Kandy Masquerade FAQs

Q: Where do we go and what time?
A: Confirmation and Access information will be emailed to all Kandy Masquerade guests multiple times prior to the event.

Q: Is there a pre or post Kandy Masquerade party?
A: Yes, they are located at the Roosevelt Hotel in Hollywood, CA Friday night and Sunday afternoon.

Q: Does the cost of the drive-up privileges include Limo service?
A: No, the drive-up privileges simply allow access for your own limousine, instead of taking the shuttle from the parking lot. You may also drive you own vehicle to the Mansion and have valet service, for the same cost. There are no ins and outs, though. Everyone in your car must have their own ticket.

Q: Do I have to dress in theme or can I attend dressed casual?
A; Masks are MANDATORY. You will not be allowed to enter the party if you do not have one.

Q: Can we bring personal cameras?
A: Personal cameras are allowed. Professional cameras or video equipment will not be permitted.

Q: How can I get a complimentary ticket and when do we find out?
A: On KandyMasquerade.com, click on "Apply for Complimentary Tickets" and submit your profile. If selected, you will receive an email confirmation with the details regarding your ticket. If you would like to purchase a ticket rather than take the chance of not getting a complimentary one, please contact your VIP Host or us directly and we will assist you with making a purchase.

Q: How do I get a VIP Host Code to purchase a ticket?
A: Your VIP Host, or the person who invited you to attend the party will give you an Invitation Code to enter online when purchasing your ticket. If you do not have a VIP Host, please contact us at support@kandyevents.com and request one.

Q: Can I wait and purchase a ticket the day of the party?
A: Kandy Masquerade will sell out quickly as usual every year, so if you are serious about attending click on "Buy Tickets" now and enter your VIP Host's Invitation Code. If you do not have a VIP Host, please contact us at support@kandyevents.com and request one. You can purchase tickets the day of the party but they will be available at a very premium price and only on a limited basis at the registration desk.

Q: I submitted my profile and was selected to attend one of your past events (Kandyland, Kandy Kruise, Kandy Halloween, etc.). Does that mean I automatically get to go to this event for free, too?
A: Sponsored tickets are issued individually for each event. If you have already created a profile with us you will automatically be considered for a sponsored ticket to Kandy Masquerade so you DO NOT need to reapply. If you are invited to Kandy Masquerade you will receive an email invitation from Mr. Kandy asking you to RSVP. If you still want to apply you can go to www.KandyMasquerade.com.

Q: I forgot my password and cannot log into my profile. Can send it to me?
A: You can click on "Apply for Sponsored Tickets", then click on "forgot your password" in the upper right corner, enter your email address and a password will be emailed to you.